NEMTAC ADVISORY BOARD MEMBERS
MAGGIE ADAMS
Compliance & Regulatory Advisory Board
Maggie Adams is the president of EMS Financial Services, with over 25 years’ experience in the ambulance industry as a business owner and reimbursement and compliance consultant. Known for a practical approach and winning presentation style, Maggie has worked with medical transportation providers and billing companies of all kinds to provide auditing services, assess their billing for best practices and support their billing and documentation training efforts.
Maggie is a Cum Laude graduate of the Wharton School of the University of Pennsylvania. Maggie considers herself a true “Philly girl.” She lives just outside Philadelphia with her husband enjoying the city, travel and time with their five sons.
KELLY ADDY
Certification Advisory Board
Kelly Addy is the Owner of Clear Choice Express serving Kingman, Arizona, As an EMT and Volunteer Firefighter, Kelly knows what service to others means. He founded Clear Choice Express with one simple goal in mind, provide compassionate caring service to those in need. His small town values guide his company by taking pride in the services they provide each and every day.
Kelly is married with two children and still volunteers as a firefighter as a way to give back to the community his family lives in.
JIM ADKINS
Certification Advisory Board
James L. Adkins has over 40 years experience in medical transportation services and has owned and operate multiple ambulance and NET transport services in multiple states. Currently Jim owns and operates SouthStar Emergency Medical Services headquartered in Augusta Georgia. This robust agency serves Georgia & South Carolina with emergency and NET ambulance, critical care as well as general transport services by stretcher van and wheelchair vans. SouthStar is a state & Federal provider of contracted services as well as 911 operations.
Jim is known for his entrepreneurial creativity which contributes to the success of the companies he operates.
Jim graduated from Augusta University with a BA degree in Law/History. His EMS career began in 1969. He was a Composite Board of Medical Examiners State of Georgia Paramedic, charter member of NAEMT, member of the American Ambulance Association since 1980, American College of Healthcare Executives and other organizations. Jim's wife Linda Adkins, BS, BSN, CPT, CAC, CAB; his wife of over 40 years and manages the business services. Jim & Linda have 2 children and 1 grandchild.
TRACEY ADKINS
Technology Advisory Board
Tracey was first exposed to the NEMT industry while working as the Vice-President of Information Technology and Security at Coordinated Transportation Solutions, Inc. (CTS). Prior to joining CTS, Tracey worked in for a variety of companies and industries (Microsoft, Bridgewater, Phillips Medical, Shelton Board of Education, to name a few) designing, supporting, and securing, networks while remediating information technology infrastructure! Tracey has a strong background in infrastructure, security, and technology compliance.
After leaving CTS, Tracey founded Information Technology Advisory Services, LLC where Tracey continues to work within the Non-Emergency Medical Transportation industry as well as other industries helping clients build and secure business platforms and meet industry compliance requirements.
Tracey earned her Master of Information Technology from Arizona State University and her undergraduate degree from the University of South Carolina. Tracey is a Certified Information Security Manager (CISM) and a HITRUST Certified Security Framework Practitioner.
In her spare time, Tracey enjoys spending time with her friends and family (especially her 4-year-old granddaughter), cycling, cooking, and building Legos. Her most recent Lego project is the LEGO Nintendo Entertainment System.
CARLOS AYESTAS III
Accreditation Advisory Board
Carlos Ayestas is currently Principal/Vice President – Client Relations with Priority Transportation Services. Prior to joining PTS, he was Director of Business Development for Contract Claims Services, Inc & their subsidiary Adjuster Preferred Solutions, a national Longshore/Marine claims administrators/Medicare Set A-side provider. Carlos has over 20 years in the workers’ compensation and the multi-line insurance industry. Prior to getting into the language services and transport industry, he had held various senior management positions in the investigative services segment of the worker’s compensation industry.
Carlos holds a Bachelor’s degree in Business Management from Loyola University New Orleans and a Bachelor’s in Homeland Security from Tulane University. He is also a licensed private investigator in the state of Louisiana and a licensed WC adjuster in Louisiana. Carlos is also committed to a host of local community development programs; he serves on and is a graduate of the FBI Citizens Academy New Orleans Alumni Association Board, as well as the Board President for the Orleans Parish Sheriff’s Office where he is also a reserve deputy.
Carlos’s vision for Priority Transportation Services is to continue to develop PTS as the premier provider of non-emergency medical transportation and translation services throughout the Southeast. Our core service is to continue providing industry leading transportation and translation services by bringing a contemporary perspective to the workers’ compensation, property & casualty, healthcare, and general business markets through a quality network of certified providers. Our Mission – “To consistently provide cost-effective transportation and translation services performed with a level of professionalism and customer service unparalleled in the industry.”
HOWARD BERKOWITZ
Certification Advisory Board & Resource & Conference Advisory Board
Howard is an experienced and outstanding Business Consultant, Entrepreneur and Transportation Expert. With over 30 years of transportation experience in both the private and public sector, it allows him to see things from a different prospective than others. Howard’s career began with a position at the Transit Authority as an analyst. After years of hard work, he was promoted to Vice President of Operations and Planning. After deciding to relocate to Florida, Howard saw the need for legitimate and reliable transportation in Florida and started up H&S Personal Car Service. Howard was Managing Partner for 23 years and also held a seat on the PBC Vehicle For Hire task force for luxury sedans as well as non- emergency. He left H&S to become President of Tropical Transportation Non-Emergency Company. Within the first year of business, Howard wrote his first grant and was awarded FTA New Freedom 5317 grant for $778,000.00. Howard also held a position of Vice President/GM at Southeastern Florida Transportation Group for several years.
After noticing major trends in the transportation industry, Howard became a Supplier Relations Manager at Karhoo, a ride comparison application aimed at providing flexible, reliable and comfortable transport services. After Karhoo, Howard became the Director, Strategic Business Development at Curb – The Taxi App. After leaving Curb, Howard concentrated on his consulting. It was while consulting he was recommended to consult for Epic(Alivi). After 2 months of consulting, he was hired as Director of Transportation and later became Director of Network Expansion & Relations. His initial responsibilities included developing as well as enhancing the management system of the Alivi transportation network. Howard created a successful blueprint for dispatching/scheduling/reservations, driver and passenger app as well as developing a concierge platform for Healthcare networks. Prior to the network going live, he built call centers, hired staff, implemented credentialing and recruited over 200 transportation providers to work within the Alivi network.
Throughout Howard’s career, he has held several key positions which has given him a unique knowledge in the workings of the transportation industry. These changes in positions worked with current trends and the needs within the industry. A strong focus on pinnacle services, operational efficiency, development of transit plans, compliance for City, State and Federal Regulations, as well as ADA eligibility determinations are essential in today’s world.
Howard is an industry pace-setter who believes that by increasing efficiency, enhancing quality, strengthening project results and by promoting team spirit is the only way to succeed in this competitive industry. His wide range of experience makes Howard the best professional to work with. He applies his diverse knowledge, management technique, and an innovative business vision in all his endeavors.
Academically, Howard holds a degree in Business Administration and Management.
STEPHANIE BARTON
Resource & Conference Advisory Board
Stephanie is the Territory Sales Manager for TripSpark Medical; an industry leading NEMT software company. She has over 10 years of experience in business development, with a NEMT book of business stretching across North America. Stephanie has a strong foundation in cultivating and fostering meaningful relationships. She appreciates the importance of listening to her clients to understand how to provide the best value for their current and future needs.
Stephanie graduated from Sir Wilfrid Laurier University with a double honor’s degree in Sociology and International Development with a minor in Business Administration. She later attended George Brown College in Toronto for Event and Meeting Management. It is Stephanie’s experience, education and commitment to community improvement that strongly aligns her to the Resource and Conference Advisory Board.
TONY BRADSHAW
Technology Advisory Board
Tony Bradshaw began his career in Non-Destructive Testing (NDT) in 1974 and held a number of positions in the steel fabrication and power plant industries culminating in 1989 as a manager of NDT for two Nuclear Power Plants in Ohio.
From this background, Tony learned how to interpret codes and standards and to generate documents that precisely defined how to meet those standards. In 1983, he was appointed to the ASME Boiler and Pressure Vessel Code, Section XI committee that created and maintained the standards for In-Service Inspection of nuclear facilities both in the US and throughout the world.
In 1990, Tony changed careers to begin work in Information Technology at the Savannah River Site, a nuclear weapons facility under the Department of Energy and was involved in the startup of a major production facility. There he worked on database applications that were used to verify compliance with standards and a large project that was used to track all of the Special Nuclear (weapons grade) Materials in the US.
In 1998, they formed BCS as an Esri reseller and software development company and soon began concentrating on the public safety market. In 2002, Medic EMS in Charlotte, NC asked BCS to build and application for them to route ambulances to calls. Much of the work was done on site at Medic and during that time BCS learned about EMS and what they needed technology wise, to be successful. From that came the MARVLIS series of products and as the word spread in the EMS industry, they have been able to develop about 300 new customers. BCS soon introduced the MARVLIS products to Computer Aided Dispatch (CAD) vendors and has partnered with them to build BCS technology into their products.
BCS also continues to work with law enforcement and fire departments throughout the US to help make them more efficient and effective.
MIKE CHATELAIN
Resource & Conference Advisory Board
Mike Chatelain is a commercial sales executive with Risk Services of Louisiana, a Leavitt Group company. He has been serving the insurance needs of business clients since 1980.
Mike helps lower insurance risks for his clients by investing time in understanding their businesses and industries. By getting to know their unique exposures and needs, he develops a customized recommendation for each client. Mike takes his responsibility of protecting his clients’ business assets very seriously. He states:
“My clients trust me with their business because they know I pay attention to details and always act in their best interest. I partner with my clients so they can make educated decisions on creating the most appropriate insurance program for their business.”
Mike graduated from Louisiana State University with a Bachelor of Science in Business. He and his wife, Frances Ann, live in Alexandria, Louisiana, and have six children and three grandchildren.
Mike is very involved in his industry and community.
FRANK CICCARELLA
Accreditation Advisory Board
Frank Ciccarella is the founder and owner of Synergize Consulting, LLC. Based in Olathe Kansas, which is a suburb of Kansas City. Frank founded his company in 2018 and brings his forty plus years of experience in public transportation as an executive and as a consultant to help when working with transportation companies. Frank has worked in all phases of public transportation including fixed route, paratransit, taxi, TNC’s, shuttle bus and NEMT. Frank is a member and is involved in various trade associations, The American Public Transportation Association, The Kansas Public Transportation Association, and The Transportation Alliance along with NEMT.
Franks safety background includes collision resolution and cause analysis which he uses to analyze company performance and works on many cases as an expert witness. He has also worked to develop many programs that include Safety Culture Development, Driver Recruitment, Selection and Hiring, New Driver Training Programs, Certified Instructor Programs, Continuing Education Programs, Compliance Programs for Federal and State Agencies, Analytical Review, and Fleet Maintenance Programs.
At Synergize Consulting LLC, we focus on the most important factor in the transportation industry, the driver. How that driver is trained and the safety programs that support the operation is the main core of what we do. At Synergize Consulting LLC, we believe that a strong safety culture begins with a strong foundational training program.
IMRAN CRONK
Technology Advisory Board
Imran Cronk is Chief Executive Officer of Ride Health, a New York City-based healthcare technology and services company that works with hospital systems and health plans to coordinate transportation for low-income, elderly and disabled individuals who face transportation barriers to care. Ride Health was founded in 2016 and now facilitates thousands of rides per week in 27 U.S. states and the District of Columbia. Imran is also a volunteer Board Member of the American Cancer Society in the Greater Philadelphia Area and a Fellow of the New York-based Kairos Society.
Imran graduated from the University of Pennsylvania in 2016, where he studied Health & Societies and Healthcare Management. Imran’s hobbies include hiking around the mountains of upstate New York and biking around the city, especially on the Hudson River.
TRAVIS DRANEY
Certification Advisory Board
Travis Draney is the founder of ‘No-Lift NEMT’, an innovative process and concept for the Non Emergency Medical Transportation Industry.
In 2003 Travis started his 8 year career in the durable medical equipment industry in Las Vegas NV. In 2008 he opened a DME company in Peoria, Arizona, as Operations Manager for a start-up company. During this time, he received his EMT and EMT Advance Certifications.
In 2010 Travis accepted a position as an Operations Manager for a startup NEMT company. Travis has held positions as Operations Manager, General Manager, as well as Director of Marketing for NEMT companies, providing service to not only Nevada but Arizona, California and Utah. Travis’ responsibilities include marketing, business development, risk management, training, process improvement, as well as being directly involved and overseeing the day to day operations. In Travis’ 8 year career with the NEMT industry, he has overseen more than 200,000 wheelchair and gurney transports.
With over 16 years in the medical industry, Travis understands the challenges transport providers face, especially relating to training, equipment and overall safety for passengers and providers. Travis has developed a great knowledge of process improvement, business development and risk management. Travis is passionate about improving the NEMT industry. With his passion and expertise, Travis has identified new products and procedures which eliminate unnecessary costs, risks, and inconveniences involved in non-emergency medical transport.
Travis currently owns and operates Nonpareil Care, a DME company providing the NEMT industry with ‘No-Lift NEMT’ - the implementation of a Rollboard and a Broda’s Synthesis Transport (WC19) Wheelchair, (a crash tested reclining wheelchair), that can accommodate safer transfers, for all wheelchair transports and 95% of gurney scheduled transports.
Travis lives in Las Vegas, NV with his wife, Megan who is a Registered Nurse in the Lions Burn Care Unit. Travis and Megan have 3 children under the age of 6. Their children are full of energy and keep them on their toes.
EDDIE FISHMAN
Technology Advisory Board
Eddie Fishman is Director of Via for Health at Via Transportation, Inc. He leads Via’s initiatives to increase access to healthcare through safe, affordable, and tech-enabled transportation solutions. Eddie co-developed Via’s commercial and product strategy in non-emergency medical transportation and social determinants of health-related transportation, and he led Via’s efforts to facilitate access to COVID-19 vaccinations. He has also built innovative partnerships between healthcare stakeholders and public transit.
Beyond healthcare initiatives, Eddie has led projects at Via focused on autonomous vehicles and next-generation school transportation. Before joining Via, Eddie served at the U.S. Department of State, where he was a member of the Secretary of State’s Policy Planning Staff; at the U.S. Department of Defense, where he was special assistant to the Chairman of the Joint Chiefs of Staff; and the U.S. Department of the Treasury, where he was special assistant to the Under Secretary for Terrorism and Financial Intelligence. He has also worked at several high-growth technology companies, including Zoox and IronNet Cybersecurity, and serves on the Board of Visitors at the Cardiac Center of the Children’s Hospital of Philadelphia.
An expert in the intersection of business and global affairs, Eddie is an adjunct professor at Columbia University, an adjunct fellow at the Center for a New American Security, and a nonresident senior fellow at the Atlantic Council. His writings have appeared in The New York Times, The Wall Street Journal, The Washington Post, Foreign Affairs, Foreign Policy, Boston Review, and other outlets, and he appears regularly as a commentator on television and radio programs.
A native of Bryn Mawr, Pennsylvania, Mr. Fishman holds a B.A. in History from Yale University, an M.Phil. in International Relations from the University of Cambridge, and an M.B.A. from Stanford University, where he was an Arjay Miller Scholar.
DEREK FRETHEIM
Technology Advisory Board
Derek Fretheim serves as Senior Director, Innovation at First Transit. Headquartered in Cincinnati, Ohio, First Transit is the largest private-sector provider of mobility solutions in North America, moving more than 300 million passengers annually. Specializing in providing public transportation contracting and management services, First Transit delivers safe and reliable fixed-route, paratransit, on-demand microtransit, and Non-Emergency Medical Transportation (NEMT) solutions in more than 300 communities.
Fretheim has over 30 years of experience in the transportation industry. Throughout his career, he has focused on improving the customer experience by developing self-service applications, GIS-based trip planners, designing real-time notification engines, mobile payment, and other customer-facing mobility enhancement solutions. Assisting in developing Federal buying standards to meet ADA requirements and actively shaping technology standards for on-demand mobility services shaping technology standards with on-demand mobility service and started a movement to create person mobility tokens designed to better deliver transportation services to individuals, Fretheim's in-depth understanding of innovation supports his dedication to mobility for all.
MINDY GINSBERG
Accreditation Advisory Board
Mindy Ginsberg is a Brooklyn, NY native with a Master’s Degree in Social Work from New York University. Having experienced the challenges of working with the disabled population both in the US and abroad, especially in urban environments, Ms. Ginsberg was determined to make a difference and sought to alter her career path in a manner which would cater to our nation’s disabled population. Her opportunity came when she joined the FR Conversions family, initially as an Account Manager, quickly advancing through the ranks to her current role as Vice President of Sales and Marketing. Respected by her peers at FR Conversions and beyond for her determination and perseverance, Ms. Ginsberg, in short time, positioned FR Conversions as the market leader in accessible vehicles for taxi and fleet operations in the New York City market. In the years since, she has grown her team significantly and works with each Account Manager in their respective markets to affect change on behalf of the disabled population of our country’s major cities. Ms. Ginsberg is keen to grow her team with skilled sales personnel who are both in tune with the industry’s challenges but also the needs of clients; some of the sales team have family members whose condition requires the freedom FR Conversions' products offer. This unique perspective, Ms. Ginsberg asserts, is what has yielded such considerable success to FR Conversions in general and to her team in particular.
Ms. Ginsberg has gained recognition as a product expert; frequently, she is consulted by industry peers who respect her knowledge and experience in the space, particularly as they know that it will mesh the commercial elements of the matter at hand with the human elements which her unique background affords. As Ms. Ginsberg joins the NEMTAC team, she looks forward to working with her new colleagues to share her expertise with many throughout the industry, always cognizant of the needs of patients, the evolutions in the market, the availability of varied products and the continued advancement of commercial models.
KERE GREENE
Resource & Conference Advisory Board
Kere Greene brings more than twenty-five years’ experience in leadership, strategic planning, operations, human resources and client relations to his Chief Operations Officer (COO) role with Feonix – Mobility Rising. Greene most recently served as EVP and President in the private sector for a 24/7 Transportation and Contact Center operation, which supported sedan, SUV, shuttle bus, motor coach, paratransit and NEMT services.
At Feonix – Mobility Rising, Greene intends to focus on stabilizing the organization, increasing revenue, NEMT market expansion, overall growth by leveraging broker relationships and supporting new branded services to positively impact the social determinants of health while embracing community and strengthening partnerships.
Greene earned professional credentials from Georgia State University in Business Administration with a concentration on Strategic Business Planning and Leadership Effectiveness. He served on the board of Global Civic Preservation, which is a non-profit organization focused on global economic and social development. Currently serves on the board of Trinity Rise Up Academy, an early childhood development community school supporting underprivileged children.
MARTHA KENDALL
Compliance & Regulatory Advisory Board
Martha is the Network Oversight Manager for Tennessee Carriers, Inc. She has experience in the ambulance and non-emergency medical transportation industry as a dispatcher, transportation coordinator, healthcare account executive, and billing/compliance manager. Along with her management and leadership roles, Martha is a licensed Advanced EMT, serving several non-emergency ambulance services in the Middle Tennessee area for over 20 years. Martha has a passion for people and works to inspire others to be their best self.
Martha resides outside of Nashville, TN and enjoys traveling and wine tasting with friends. Summer is her favorite season and enjoys as much time outside as possible.
MORGAN LANDRY
Accreditation Advisory Board
Morgan is the Chief Operations Officer for MediTrans LLC. Prior to his present role, Morgan has more than a decade of experience in the ambulance and non-emergency medical transportation industry as a Dispatch Manager, Operations Manager, Director of Business Development and State Director of Operations (Louisiana). Morgan is an experienced leader in complex organizational operations in competitive markets. He has a passion for excellence and a reputation for creating positive work environments, all while maintaining QA standards and meeting client demand and profitability goals.
In addition to his management and leadership roles, Morgan earned a Bachelor of Science Degree from Louisiana State University and has also served professional affiliations as a Committee Member - Mayoral Transition Subcommittee for Public Services and LA Committee Member – Sustainable Transportation Advisory Committee.
GABRIEL LULLO
Resource & Conference Advisory Board
Gabe currently runs a full-service sales, marketing and customer engagement agency which specialized in scaling SaaS companies globally.
Gabe centers his focus on what he loves best - enhancing the growth and development of new and existing staff. As well as, fostering and nurturing the relationships of their hi-tech partners.
After graduation from the University of Hartford's Barney School of Business. He owned and operated his own sales, training, and marketing firm for more than a decade. He excelled in executive recruiting as well as training marketing and sales professionals.
Gabe builds his companies by being instrumental in leading his team's focus on culture, environment, customer experience, sales, marketing, and software development.
BRENDAN MCNIFF
Technology Advisory Board
Brendan has over 30 years’ experience in patient/rider logistics, and currently serves as to COO/CFO for DPV Worldwide where we empower companies and communities across the United States to move forward, through our unparalleled shuttle bus, on-demand CDL chauffeurs, and managed transportation solution services. Our affiliate network covers over 550 cities in the United States, Canada, Europe and Asia, yet all our customer touchpoints take place, right here at home in Boston, MA.
Prior to joining DPV, Brendan was the EVP of Operations for Roundtrip Health, the single touchpoint for the coordination of Medical Transportation. Brendan continues to work with Roundtrip and serves in an advisory role to the CEO. Prior to Roundtrip, Brendan was the Chief Operating Officer for Falck US, the world’s largest provider of private emergency and non-emergency medical transport, responsible for 18 operating entities and led M&A expansion.
TAMMY MIHM
Compliance & Regulatory Advisory Board
Tammy Mihm has been a dedicated employee with the State of Tennessee for 25 years. She began her career with the Bureau of Medicaid within the Division of Provider Relations. She participated in the transition from traditional Medicaid to TennCare in 1994. Tammy transitioned from Provider Relations to TennCare Contract Compliance in 1996. In 2001 she chose to stay at home to dedicate her full time as a mother to her only child Molly who is now a freshman at Middle Tennessee State University.
Tammy returned to her career with the Bureau of TennCare in 2007 and continued as the Compliance Manager. Tammy played a vital role in the development and implementation of the paperless tracking tool which is used by all participating Managed Care Organizations, internal TennCare business owners as well as other various entities. This tool is used to receive electronically contract deliverables from the MCO’s, communicate On-Request Reports, Corrective Action Plans and all Request for Information. It also facilitates all assessments of sanctions.
Tammy became the Program Manager of the NEMT benefit in 2010 and currently provides oversight of this program. She has worked to build and maintain relationships with each of the MCO NEMT Representatives and their NEMT Brokers. She has participated in panel discussions held by the Human Resource Agencies regarding NEMT.
Tammy is currently the Director of Managed Care Oversight and Transportation. She is aware of the need for shared knowledge of the transportation benefit to allow and support the development of program standards and requirements and looks forward to her participation in this effort.
COURTNEY MUCHUGU
Certification Advisory Board
Courtney Muchugu brings over eight years of experience in the NEMT industry in Massachusetts. In 2011 Courtney became the co-founder and current President of United Transportation Group Inc., a NEMT company that provides sedan and wheelchair services to the Commonwealth of Massachusetts. That same year, in 2011, Courtney received her degree in Business Administration. In 2015, Courtney co-founded, and currently helps manage Star Automotive, an auto repair shop that specializes in the needs of NEMT companies.
Courtney lives in Worcester with her husband Denis Muchugu and their daughter Lois. In her free time she enjoys spending time with her family and their two German Shepherd dogs Chevy and Diesel.
STEVE NEWMAN
Resource & Conference Advisory Board
Steve Newman is the owner of 360 Quality Care + Transport Services, a provider of high-quality, private and facility paid NEMT services located in St. Louis, Missouri. Under Steve’s leadership, 360 has built a reputation for outstanding service, quality, and reliability by securing service agreements with over seventy local senior living communities and rehabilitation centers, and more than thirty local/regional hospitals and related facilities. In addition, to enhance 360’s revenues and referral channels, Steve has developed a large, strategic network of healthcare provider partners including ambulance, home care, hospice, care coordination and case management companies.
Prior to 360, Steve was the Operating Partner of an oil and lubrication distribution firm and he was the Executive Vice President of Sales and Marketing for a national property tax consulting firm. As a member of the company’s Board of Directors and leader of its 200+ person national sales team, Steve was responsible for developing compelling, consultative-driven, client-focused solutions and mentoring and managing his team to achieve consistent organic revenue growth.
Steve is married to Debbie, his wife of thirty-seven years, and has children living in Denver, Chicago and St. Louis.
MIKE PINSKE
Accreditation Advisory Board
Mike Pinske is the Founder and President of AmeriCare Mobility Van, Inc., based in Mankato Minnesota. Mike founded his company in 1993, and now operates a fleet of over 50 NEMT vehicles and serves 10 South Central Minnesota rural counties and provides over 400 rides per day. Mike has built his company into a robust and responsive NEMT model with a focus on safety, compliance, and compassion. As a Pre-Medicine Major in 1984, later transitioning to a Finance Major, Mike has found a unique position in the NEMT industry where he can balance his compassion for the humanities and helping people, along with his passion for numbers and business acumen.
Throughout the years Mike has also been involved with various state associations and currently serves as the President of the Minnesota R80 NEMT Alliance, Inc., a position he has held since 2008. The Minnesota R80 Alliance is a non-profit tasked specifically with enhancing provider viability in the Rural 80 counties of Minnesota. Mike has also served on various State committees, to include the Department of Human Services NEMT Advisory Board, the MNDOT NEMT Advisory Board, the Minnesota Regional Transportation Coordination Council (RTCC) and currently sits on the MNDOT Rule Committee as Minnesota re-writes the NEMT rules for the first time since 1992. Mike is also a MNDOT certified NEMT trainer and has been since 1998.
Mike’s experience in Minnesota’s NEMT industry, along with his network of providers, payers, and state agencies, has enabled him to advance various initiatives at the legislature on behalf of NEMT providers, strategically align the industry to continue to meet the ongoing challenges, and to ensure that individuals from all walks of life have access to health care through the sustainability of NEMT in Minnesota.
Mike has been married to his wife Karen for 28 years and together have two children in college. Mike enjoys spending time at the cabin in northern Minnesota, raising German Shepherds, and spending time with family, friends, and traveling.
JENNIFER PLACE
Certification Advisory Board
Jennifer Place is the VP Quality Assurance, Compliance & Policy at MAS. Jennifer has over 20 years’ experience ensuring compliance with governing regulatory bodies and providing quality services for members of the community in the human service and medical fields. Jennifer has lead and been part of developing innovative programs, realizing strategic initiatives,
impacting local and state regulatory changes and creating and implementing education programs for
leadership teams.
Jennifer has a broad knowledge base drawn from her years of working in residential services for
individuals with developmental disabilities, independent living centers, home care, hospital settings, and
now Medicaid Transportation in the areas of compliance, quality assurance, human resources and
executive leadership. One of her greatest skills is the ability to gather information and critically assess
the facts to be able to make informed and compliant decisions that are in line with not only her agency’s
mission, vision and values, but also local and federal laws, and regulations.
Jennifer has served on multiple community boards in both the past and present, now including the
NEMTAC (Non-Emergency Medical Transportation Accreditation Commission) Certification and Compliance & Regulatory
Advisory Boards, Leadership Mohawk Valley Board of Directors and the House of Good Shepherd Board
of Directors.
Jennifer recently added the title of wife to her resume and is the mother to several “fur” babies. Jennifer
enjoys giving back to her community and adding value to the organizations and lives she touches.
MARK PORTERFIELD
Compliance & Regulatory Advisory Board
Mark is the President and CEO of M&M Mobility, Inc, d/b/a Caliber Care+Transport in Alabama with 2 Depots, one in Montgomery and one in Birmingham. Starting his fifth year, Mark has grown Caliber from 3 vans to 16. Caliber can transport throughout the entire state now because they were granted authority from the Alabama Public Service Commission, which was a lengthy legal process.
A graduate of Auburn University’s Harbert School of Business, Mark spent 31 years in the grocery retail business where he learned how to provide exceptional customer service, hiring the right people for the job, treating associates with respect and general business skills. He also ran a successful real estate investment company. Recently, he was subcontracted by AMR for hurricane relief efforts.
Mark’s wife of 28 years, Peggy, RN, CNO, helps with the business as well and works at the local hospital and as a school nurse. Their son is attending Auburn University and daughter is at Auburn High School. Mark enjoys working on his classic truck and home improvement projects.
DAN REID
Compliance & Regulatory Advisory Board & Certification Advisory Board
Dan Reid is the owner and President of Grove Transit, a non-emergency transportation services company headquartered in Hattiesburg, Mississippi and operating throughout South Mississippi. Dan and his wife, Suzanne, started the company in late 2010 after acquiring the operating assets of a failing NEMT. Their focus has been to build a premier NEMT company by focusing on providing Safe, Reliable & Courteous transportation. Dan is a member of the Board of Directors for the Taxi, Limousine and Paratransit Association (TLPA) and has served on the Paratransit Steering Committee since joining TLPA. Dan is frequent speaker at TLPA Conferences and has co-authored several whitepapers for TLPA on the Non-Emergency Transportation industry. Dan has been actively involved with pushing industry standards for driver training and company performance, as well as the use of technology to provide safer and more efficient transportation to clients.
Prior to the NEMT business, Dan spent close to 30 years advising on mergers and acquisitions and other business transactions. Dan was the National Partner for Transaction Advisory Services at Grant Thornton, a Partner and Pacific Northwest Practice Leader at Arthur Anderson, and prior to that he was with a private equity firm where he specialized in financial and tax due diligence and merger integration issues. He started his career in the oil & gas industry tax compliance and structuring and due diligence on acquisitions.
Dan holds a B.A. in Accounting from Santa Clara University, a Masters in Taxation from Golden Gate University and earned his Executive MBA at St. Mary’s College. Dan is a Past Board Member of First Place for Youth and is active in many organizations in and around Hattiesburg.
DAVID REINKENSMEYER
Technology Advisory Board
David Reinkensmeyer is the Director of Product Development at Schedule Viewer, LLC. He oversees the development and roadmap of the MediRoutes software-as-a-service platform.
Prior to joining the MediRoutes leadership team, David worked as a technical business consultant for Slalom Consulting, an international business and technology consulting firm headquartered in Seattle, Washington. This position allowed David the unique opportunity to work with a variety of organizations including lean software startups, large financial institutions & mature healthcare companies, serving as the liaison between software developers, clients and end users. His professional experience has centered around software development management, business process improvement, technical documentation & statistical data analysis.
David and his fiancé, Ashley, are the proud parents of Lola, a two-and-a-half year old golden doodle pup. They spend their free time playing tennis, hiking, biking, and jamming on musical instruments with friends.
PETE SCHWARTZ
Certification Advisory Board
Pete is the Vice-President and General Manager of SafetyServe LLC, a member of TransForce Group. SafetyServe provides high quality online courseware, learning management systems, and customer support focused to driver safety across a variety of industries and the public sector. SafetyServe has trained over 8 million users across 10,000+ organizations partnering with the National Safety Council since 1998 and NEMTAC beginning in 2021.
Pete has more than 25 years of professional leadership experience including nearly a decade spent innovating and leading training and certification efforts across multiple disciplines. Since joining SafetyServe, Pete’s professional focus has been maximizing the effectiveness of driver safety training solutions, helping companies limit risk and liability, and working to create a safer roadway for everyone. In addition to his service to the NEMT community, Pete is a Member of the National Safety Council’s International Advisory Board for Defensive Driving.
Pete is a graduate of Bowling Green State University and holds several professional certifications from Harvard Business School, Villanova and Wharton. He and his wife Andrea have one son and live in Ann Arbor, Michigan where they enjoy volunteering and contributing to the community.
TOM SIKKEMA
Accreditation Advisory Board
Tom is the Founder & CEO of Ride YourWay, based in Grand Rapids, Michigan. Tom’s patient-centered approach to NEMT has been driven by his background as a pediatric hematology/oncology nurse and cancer survivor.
In 2013, Tom was diagnosed with CNS Germinoma - a rare type of brain cancer. Tom underwent brain surgery and months of chemotherapy and radiation treatments. During his treatment, Tom experienced first hand how important it is for patients to have access to a high quality, reliable and affordable transportation provider.
His emphasis on providing a patient-centered transportation experience has spring boarded his operation into being Western Michigan’s only 5-star rated NEMT provider. By having a intimate relationship with the healthcare industry as a patient, registered nurse and NEMT provider, Tom’s mission is to move the industry forward by increasing the quality and accessibility of services for years to come through his patient-centered model.
In his spare time, Tom enjoys spending quality time with his wife, enjoying the outdoors and giving back to his community by being a board member for a pediatric cancer research non-profit called Milan’s Miracle Fund
JASON STEMPIN
Resource & Conference Advisory Board
Jason Stempin is commercial business development manager for non-emergency medical transportation at VMI (Vantage Mobility International and its sister companies AMS Vans and Revability), an industry leader in the design/manufacture/sale of wheelchair/stretcher accessible vehicles. In addition to commercial sales, Jason has many years of experience working in transportation network management at a number of NEMT brokers who contract directly with MCOs in order to coordinate transportation for their members.
In this position Jason was responsible for the recruiting, credentialing and contracting of transportation providers in over 20 states and for all NEMT modes (ambulatory, wheelchair, stretcher, and non-emergency ambulance). As a result, Jason is a passionate advocate for the needs of all NEMT companies that are seeking to provide professional and reliable transportation for the individuals that need it.
A native of Kalispell, MT but raised on the east coast (Long Island/Southern NJ) Jason is currently a resident of St. Louis, MO where he graduated with a Bachelor of Arts degree in Organizational Studies from Fontbonne University. Jason resides in St. Louis with his wife of 22 years, Carrie, and their two daughters Willow and Violet.
KEVIN TEASDALE
Compliance & Regulatory Advisory Board
Kevin Teasdale is the Co-Founder and President of Secure Medical Transport, serving the Kansas City metropolitan and surrounding areas. Since 2010, the company has grown from two vans to a fleet of more than 20 vehicles, and it has become the premier NEMT provider in the KC market. Prior to starting SMT, Kevin spent 3 years in transportation insurance as a producer for Arthur J. Gallagher. While there, he learned best practices for trucking and different transportation organizations. This experience, combined with his awareness while caring for his father of the need for quality services, gave him unique perspective for building a high quality service. Kevin is passionate about sharing his perspective and bringing further awareness to the NEMT industry.
Kevin is a graduate of the University of Missouri and lives in Overland Park, KS, with his wife and three sons.
JOE TOVAR
Technology Advisory Board
Joe Tovar is the Senior Product Manager for TripSpark Medical, which is a market leader for software solutions in the NEMT industry. In this role, Joe is responsible for managing the entire Medical suite of products. He has been working within the Trapeze/TripSpark family of companies since 2005 in various technical roles related to paratransit, school transportation, and for the past 8 years NEMT. Joe is most passionate about passenger access to real-time data, optimizing processes, and working with other thought-leaders in the industry.
Joe is from Tucson, AZ and received his bachelor’s degree in Management Information Systems from the University of Arizona (Go Cats!). While not working you will find Joe chasing after his two young children or traveling with his family all over Arizona. He is also an avid cyclist, trail runner and hiker. Backpacking in the Grand Canyon, cycling up a famous 9,000 ft mountain in his hometown of Tucson (Mt. Lemmon), mountain biking in northern Arizona (Sedona, Prescott and Flagstaff!!), and constantly challenging his physical and mental limits are all passions of his.
WILLIAM VAN DER LINDE
Accreditation Advisory Board
Will van der Linde has been in the transportation industry since he acquired his first fleet in 2012 with only 14 vehicles. Since 2012 he has grown his operation in Virginia to include 11 fleets operating over 900 vehicles. Will is also a venture investor supporting new tech companies in the transportation industry while implementing the most advanced technology into his operations. Will has served on the Board of Directors and Executive Board of The Transportation Alliance (formerly Taxi, Limousine, and Paratransit Association) since 2015 working in many aspects to support the industry and regularly speaking with members of congress to move initiatives forward. Will is alumni of The University of Virginia and an avid supporter of athletics at UVA including the 2019 NCAA National Basketball Champions. Go Hoos!
TAMMY WRIGHT
Compliance and Regulatory Advisory Board
As the Director of Corporate Compliance and Audit at MTM, Inc., Tammy has more than a decade of experience providing, evaluating, and overseeing quality and compliance for NEMT operations. Since joining MTM in 2006, she has served in a number of different roles within MTM’s Quality Management and Compliance departments. This experience is reflected in her expertise in corporate ethics and compliance, HIPAA privacy and security, and fraud, waste, and abuse reporting and investigation.
Compliance, ethics, and audits are not things many people are passionate about, but Tammy is one of the exceptions. Her time at MTM has given her an in-depth understanding of the important role compliance plays in any industry—but especially in the NEMT field. Tammy is a Certified HIPAA Professional (CHP) and a Corporate Compliance & Ethics Professional (CCEP), and is a member in good standing with the Society of Corporate Compliance & Ethics (SCCE).
Tammy, and her husband of 36 years, live in the St. Louis area and are always pulling for the St. Louis Cardinals. Outside of work, she loves going to church, talking about her grandkids and taking walks with her standard poodle, Daisy!
BEN SALTER
Technology Advisory Board
Ben is a co-founder and Head of Product and Operations at SafeRide Health. He brings 20 years of analytics, business strategy and product management experience. Prior to launching SafeRide, Ben built one of the first web-based printing platforms and more recently pioneered commercial applications for computer vision technology.
Ben holds a BS degree in Biomedical Engineering and a MEng degree in Engineering Management from Cornell University. Ben recently had his first child. When he used to have free time, he enjoyed running, biking, hiking and swimming.
JEREMY GEYMAN
Certification Advisory Board
Jeremy Geyman is a safety manager for ModivCare (formerly LogistiCare). His primary focus is promoting best practices to ensure the safe transportation for the clients that utilize the NEMT program. He has been with ModivCare for over seven years working on both the line-level staff, and in management. Jeremy is from Fort Worth, TX and is pursuing a Bachelors of Science degree in Occupational Safety and Health, and becoming a Certified Safety Professional. During his leisure time he enjoys spending it with his wife, watching his son play soccer, having tea parties with his daughter, and going out for a jog or a hike.
JENNIFER CROSS-HODGE
Compliance & Regulatory Advisory Board
Jennifer Cross-Hodge, BS, MBA, CCTS, is the Development Director and Corporate Compliance Officer for the Volunteer Transportation Center, Inc. Jennifer more than 20 years’ experience in developing and delivering essential services for members of the community. Her passion is working with nonprofits who need a hand up.
Jennifer has served on multiple community boards in both the past and present, now including the NEMTAC Compliance & Regulatory
Advisory Board, YMCA of Greater Watertown, North Country Council of Social Agencies, Operation Yellow Ribbon and currently serves as co-chair of the Transit Committee for the New York State Association of Metropolitan Planning Organizations.
Her professional experience, both in program development and compliance, span skilled nursing, mental health, Federally Qualified Health Centers and now non-emergent transportation. Her dedication to ensuring services are available to those who need it most is powered by her ability to navigate systems, interpret legislation/regulation and seek funding sources to get the job done. Often Jennifer’s drive and determination are what allows her to find success when investigating a compliance concern and determining a solid plan for remediation.
Jennifer and her husband David are the new owners of Wratten’s RV in Adams, New York, where they reside with their two children, Daniel (16) and Katelyn (12). Of course, they enjoy traveling as a family and exploring all the great parks there are to offer across the country.
EDWARD PLATT
Compliance & Regulatory Advisory Board
Mr. Platt Currently holds the position of Vice President and Chief Operating Officer at Coordinated Transportation Solutions, Inc. (CTS), where he has oversight and accountability for the Compliance Program, New Client Implementations, and Client Account Management, as well as all internal operations (Call Center, Provider Relations, Quality Assurance, Information Technology, Project Management and Corporate Strategy). Ed is an experienced leader with an extensive compliance, contact center, claims payment and financial/budgeting background. He is well versed in the healthcare plan industry and is considered a knowledge expert by his peers. Prior to joining CTS, Ed held several senior level positions ranging from Senior Financial Analyst to National Contact Center and Claims Director in the healthcare industry.
Ed brings an understanding of CMS compliance, Medicaid and Medicare call center operations, commercial health insurance call center operations, project execution, claims inventory management, business planning, capacity/staff planning, multiple site management, process improvement, transportation brokerage operations, and vendor/contract management to the CTS senior leadership team. His skill set includes analytic and creative thinking and he has enabled CTS to improve efficiencies and exceed expectations, making CTS a leader in the Non-Emergency Transportation industry.
Ed also proudly served in the US Navy on board the USS America during the Desert Shield/Desert Storm War
DANIELLE MEZERA
Accreditation Advisory Board
Danielle is currently the Senior Director, Logistics Operations for MTM, Inc, helping to oversee and set MTM’s overall transportation provider strategy. Danielle has over 10 years of experience drafting, interpreting, and managing contracts. She has a unique perspective of state-run NEMT programs as she not only served as the Wisconsin Program Director for MTM for over five years, but also served as the NEMT Contract Monitor for the Wisconsin Department of Health Services. Having been on both sides of the aisle, she understands the challenges and balance necessary in order to run a successful NEMT program. Prior to her involvement in NEMT, she was an associate in the legal and risk management department of Erdman Company.
Danielle currently lives in Madison, Wisconsin, with her husband and children, but is originally from the Kansas City, Missouri area. Despite living in Wisconsin, she remains faithful to her hometown teams: the Kansas City Chiefs and Kansas City Royals.
Danielle received her undergraduate degree in English and Philosophy & Religion from Truman State University in Kirksville Missouri. She received her Juris Doctorate degree from the University of Iowa and is a member of the Wisconsin State Bar.
CRIS SIERRA
Certification Advisory Board
Cris Sierra serves as the Vice President of Transportation Operations for ComfortCare Transportation, an NEMT company, focused on eliminating barriers of transportation for seniors. They promote a friendly, reliable and safe transportation service for seniors to their medical appointments. Cris has almost twenty years of leadership operations experience, with almost six of those years in NEMT. He believes that driver training and safety is imperative to the success of NEMT companies. He has a passion for transportation and operations, and leadership skills to help businesses grow by identifying areas for improvement, keeping up with industry trends and leveraging technology that helps promote positive growth.
Cris holds a Bachelor of Science in Business Administration from the University of the Incarnate Word. Cris lives in San Antonio, TX with his wife Michele and their two children, Alex and Isabella. Cris and Michele have a passion for music, and isn’t surprising to catch them in Austin, TX quite often watching some of their favorite bands live.
“I want to leave my mark in this world and ensure that we make strives to knock down barriers that impede the success of NEMT companies.”
AMEYA KALLA
Technology Advisory Board
Ameya Kalla is a Senior Project Manager for Kinetik Healthcare Solutions, which provides industry leading software as a service (SaaS) technology solution to improve interoperability between organizations and enterprises in the non-emergency medical transportation (NEMT) marketplace. With 7 years of experience, Ameya specializes in healthcare analytics, business strategy, implementation/project management and healthcare consulting.
Prior to Kinetik, Ameya worked at NYU Langone, one of the country’s top medical institutions. Additionally, Ameya started and sold two healthcare consulting/technology companies that focused on healthcare IT infrastructure.
Ameya received his BSc. in Engineering Management from New York Institute of Technology and a Master’s in Health Administration from University of North Carolina – Chapel Hill. When he’s not working with his clients to grow their business, Ameya can most likely be found traveling around the world.
LAURA FLEET
Compliance & Regulatory Advisory Board
Laura Fleet is the CEO and Co-founder of SendaRide. Prior to founding SendaRide, a concierge non-emergency medical transportation company, Laura spent more than twenty years practicing health care law. During her career she has represented hospitals, health plans and providers. She founded and directed a government relations consulting firm for more than twenty years that offered a full range of services including advocacy and lobbying at the state legislature and regulatory departments.
As part of her tenure in government relations she served as a lobbyist for many not-profit health care providers and associations. She has also served as the Executive Director for the Oklahoma Association of Health Plans for over fifteen years, representing all licensed Health Insurance companies in the state. She monitored and actively participated in task forces, policy groups, interim studies and workgroups impacting the Health Care delivery system, helping to advocate for, shape and progress Health Insurance policy in the State.
Early in her career she served as a Compliance Officer for PacifiCare of Oklahoma overseeing projects like federal service area expansions, accreditation reviews, audits and statewide RFPs.
Laura obtained her undergraduate degree from Midwestern State University and her Juris Doctorate at Oklahoma City University School of Law. She is licensed to practice law in Oklahoma State and Federal Courts. She has been recognized by her peers as one of the “Best Lawyers in America” for her high caliber work in her field since 2010.
JACK HAYES
Technology Advisory Board
Jack is the Director of Sales at BuiltByBits, the creators of RoutingBox. The premier software for scheduling, dispatching, route optimization, mobile tracking, and billing. After graduating from Cornell University, he began his career with a small software company, helping launch new products and increasing market share, leading to an acquisition by a large public firm.
He has more than 15 years of experience in the software industry that includes consultative sales, project management, IT systems implementation, software training, and business development. He has worked with companies, large and small, to help them meet their business goals. An experienced leader and mentor, Jack has experience training and guiding cross-functional teams to meet and exceed company goals. He is passionate about helping NEMT organizations serve their communities better by leveraging technology.
Outside of work, he enjoys spending time with his wife, two daughters, and dogs. Sporting activities include: skiing, golfing, and scuba diving in tropical locations (which doesn’t happen nearly as much as it should).
G. CHRISTOPHER KELLY
Resource & Conference Advisory Board
Chris Kelly is Of Counsel at Page, Wolfberg & Wirth, LLC. Chris is a nationally-known EMS attorney and consultant and works with the firm’s clients on issues of reimbursement, compliance, privacy and more. After graduating from UNC-Charlotte in 1994 and then law school at the University of Memphis in 1998, Chris spent several years in general practice before becoming a full-time EMS attorney. Chris has significant experience litigating health care cases, including representing clients in False Claims Act cases as well as successfully challenging CMS on Medicare regulations on behalf of ambulance services. He is a sought-after national speaker on a wide range of compliance related topics for the ambulance industry and has presented at numerous state and national conferences.
In 2005, Chris took a position as Chief Legal Officer for a national EMS software and billing company where he guided the regulatory compliance of both the proprietary software platforms and the billing division which served as many as 100 ambulance agencies at a given time. Chris also was responsible for the consulting division of the company, providing guidance to public, private and nonprofit ambulance services nationwide. He has represented hundreds of ambulance services in various legal matters including Medicare/Medicaid audits and formal investigations, State licensing issues, contracting issues, overpayment appeals and numerous other EMS related issues. Chris has won several cases that have had major impact on ambulance reimbursement in the U.S. and has recovered more than $20 million for his clients over the course of his career.
Chris writes regularly for EMS World and has been on the magazine’s Editorial Advisory Board since 2003. Chris has been an adjunct instructor for Virginia College, teaching Legal Aspects of Healthcare Administration and Health Law and Ethics. He is a prolific writer and frequent contributor to various EMS publications and has published dozens of EMS-related articles over the course of his career.
Chris is admitted to practice law in the state of Tennessee (federal and state courts) and the 5th, 6th, and 11th U.S. Circuit Courts of Appeal. He lives in Nashville, Tennessee, where he enjoys listening to music and exploring the culinary scene of Music City.
VALERIE LEFLER
Accreditation Advisory Board
Valerie is an international expert in rural transportation and mobility as a service in low population density communities. In just two years Feonix has launched programs in 6 states with notable collaborators, including the National Aging and Disability Transportation Center, Easterseals, the AARP Office of Driver Safety, and the Michigan Department of Transportation.
Prior to Feonix, she led one of the nation’s top mobility start-ups - Liberty Mobility Now, the first rural-focused Mobility as a Service (MaaS) provider in the US. Lefler was featured by Smithsonian Magazine, as one of the "Top 9 Innovators to Watch in 2018" and also was highlighted in publications such as the New York Times, NPR, and the Christian Science Monitor.
JONATHON ANTHON
Technology Advisory Board
Jonathon is an entrepreneur at heart with a passion for helping people and businesses grow. In addition to offering direct services through his own consulting firm, Jonathon serves as the COO of HealthGuard Technology and as the CRO of iSi Technology. iSi Technology offers a portfolio of health and transportation related software products, including ClaimGenix, BillPro, and their scheduling, dispatching, routing and billing solution developed specifically for NEMT, RouteGenie.
Overall, Jonathon offers 14 years of experience in technology related fields, including mobile technologies, telecommunications, and software solutions. Jonathon has worked with hundreds of NEMT fleets, retailers, and salespeople to help them take a targeted and process-focused approach to create sustained growth and success. When he’s not working with his clients to grow their business, Jonathon can most likely be found on the golf course, catching a football game, or chasing around his 2 daughters and trying desperately to keep up!
JIM SMITH
Accreditation Advisory Board
James Smith (Jim) is the Vice President of Med-Van Transport, and President of JC Paratransit Solutions. Jim started his career in EMS as an EMT with a Non-Profit Ambulance Company and continues to be active there, serving as the Director of Operations / Manager. With his lifelong passion of wanting to help others, he became a Paramedic in 1992. In 1995, Med-Van Transport was created to service the NEMT needs of their community as well as surrounding communities Med-Van Transport grew rapidly and now has a staff of 200 employees and a fleet of over 130 vehicles. Med-Van Transport is now one of the largest Non- Emergent Transportation Providers in Pennsylvania providing Ambulance and Paratransit services to the NEMT Industry.
Jim has been involved in numerous organizations serving with the AAP (Ambulance Association of Pennsylvania), County 911, NORCAM Community Services and the local Community Ambulance. Since 9/11 Jim has been an active Strike Team Leader for FEMA and State response to catastrophic incidents including the response to 9/11 and various Hurricane Disasters over the years.
In 2012, Jim explored the options of creating his own business. Together with his wife Cara, JC Paratransit Solutions was formed. JC Paratransit Solutions was initially created to help individuals within their community who suffer from the inability to engage with family and friends due to disabilities. Jim was able to offer affordable pricing on wheelchair-equipped vehicles that specifically fit their needs. JC Paratransit Solutions continues to grow now providing services Ambulance and Wheelchair Conversion upfits / modifications, for Commercial Businesses’ s as well as consulting and software solutions across the country.
With the experience and knowledge Jim has gained in both EMS and the Paratransit Industry, it has been valuable to other Companies in the Industry of EMS / NEMT. JC Paratransit Solutions continues to expand services across the Country and continue to add additional cost saving solutions for Commercial Fleets. Jim has been a dedicated leader / entrepreneur who strives to uphold his proficiency in the Industry.